COVID-19: FAQ Download

We are pleased to share the Hotel Association of Canada’s FAQ: Taking Care of Employees & Guests.

Key Areas Covered:

Guests
What if a guest has COVID-19
Can staff question a guest if they have COVID-19
How should we address guests who want to self-quarantine

Staff
What if an employee has COVID-19?
What if an employee requests to wear a face mask?

Cancellations
What sort of policy should I implement?

Lobby/Common Areas
What can I do to decrease risk of infection in lobby and other common areas?
General Awareness & Prevention Tips

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